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This pandemic has been highly challenging and daunting and overwhelming – to say the least. Some businesses have crumbled; some survived; and some are still striving to stay competitive. In…

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What Is Brand Experience?

How does your consumer perceive your brand? Do they find it sensorial? Educational? Entertaining? Emotional? Experiential? Esthetic? Ecstatic? (A book titled The Experience Economy by Joseph Pine II and James…

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Performance Vs. Experience – What’s The Long-term Solution For Your Customers?
Nothing has been more uncertain than this pandemic. Job markets are dry (at least given the paucity of investment in training to upskill ad reskill the workforce). Though focused on...
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