How Do Your Customers Feel Is The Real Stake
July 1, 2026
It is rightly said: people never forget how they feel about what they are prized with brand experiences. I can never forget that time when Emily Fletcher, founder of Ziva…
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It is rightly said: people never forget how they feel about what they are prized with brand experiences. I can never forget that time when Emily Fletcher, founder of Ziva…
Inspired by Susan David’s post on recognizing emotions as data, not directives, I persist with this thought process with a slant of not treating emotions as triggers. Think about a…
Ever wondered when we go for lunch breaks or a quick coffee chatter with a few people and we have a jumbled energy that we feel? Sometimes the companies we…
Solitude can unearth many selves in us. I think with increasing imposter syndrome affecting entrepreneurs, we need to go deeper into what makes us a beautiful contradiction. I wrote in…
I read on X that by (almost) 2030, weighing all humans’ intellect and placing them against AI, AI wins? Not quite. Yes, AI is powering the world, disrupting industries and…
Mollie Rogers Jean De Dieu gives us an inhalation of comfort, happiness and restored calmness with her book called Emotional Inclusion. While organizations globally are doing something about their DEI mandate…
As professionals, our work is demanding. Because of which, stress takes a toll on our health. Our nervous system can only take so much. Beyond which, we feel overwhelmed, exhausted…
A common hear-say would reveal that you shouldn’t be emotional when you’re at work. Possibly, your colleagues might think you’re a touch-me-not plant (in human form) who is sensitive to…
